rsw77 Privacy Policy

Introduction

rsw77 operates the online gaming platform accessible at rsw77.net, offering live casino, slots, sportsbook, and related services to eligible adult players. As a platform that collects and processes personal data in the course of delivering these services, rsw77 is committed to doing so responsibly, transparently, and in compliance with applicable data protection principles.

This Privacy Policy governs the collection, processing, storage, and disclosure of personal data by rsw77 in connection with all services available on the platform. It applies to all registered Players, visitors to the rsw77 website, and any individual whose data is processed by rsw77 in connection with a service interaction.

If you do not agree with the practices described in this Privacy Policy, you should not use the rsw77 platform. Questions or concerns regarding this policy may be directed to the rsw77 data team at the contact details provided in Section 12.

Data We Collect

rsw77 collects personal data through several channels, including account registration, platform usage, payment processing, and communications with our support team. The categories of data collected are as follows:

rsw77 does not collect sensitive personal data categories — such as racial or ethnic origin, religious beliefs, or health data — unless legally required in specific circumstances (for example, where a Player voluntarily discloses a gambling-related health concern in the context of a responsible gaming request).

How We Use Your Data

rsw77 uses the personal data it collects for the following purposes:

• Account creation and management: To register your rsw77 Account, verify your identity and age, and maintain your Account in accordance with our Terms and Conditions;
• Service delivery: To provide access to the live casino, slots, sportsbook, and all other rsw77 platform services, and to process bets, deposits, and withdrawals;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, collusion, money laundering, and other illegal activities on the platform;
• Regulatory compliance: To meet obligations imposed by applicable anti-money laundering (AML) laws, know-your-customer (KYC) requirements, and gaming regulatory frameworks;
• Responsible gaming: To monitor gaming behaviour for signs of problem gambling and to administer responsible gaming tools, limits, and self-exclusion requests;
• Customer support: To respond to enquiries, resolve disputes, and communicate important Account-related information;
• Platform improvement: To analyse usage patterns and technical performance in order to improve the rsw77 platform experience;
• Marketing communications: To send promotional offers, bonuses, and platform updates to Players who have opted in to receive such communications. Players may opt out at any time.

rsw77 does not use personal data for automated decision-making that produces significant legal effects on Players, except where required for fraud detection and responsible gaming assessments, in which case Players have the right to request human review.

Legal Basis for Processing

rsw77 processes personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil rsw77's obligations under the Terms and Conditions you accepted at registration — including account management, gaming services, and payment processing;
• Legal obligation: Processing required to comply with applicable laws, including AML obligations, KYC requirements, and gaming regulatory mandates;
• Legitimate interests: Processing conducted in rsw77's legitimate interests — including fraud prevention, platform security, and responsible gaming monitoring — where those interests are not overridden by your data protection rights;
• Consent: Processing based on your explicit consent — including optional marketing communications and certain cookie placements. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Data Sharing & Third Parties

rsw77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Data is shared only in the following circumstances:

• Payment processors: Financial data is shared with licensed payment processing partners — including banks, e-wallet operators such as Touch 'n Go and Boost, and cryptocurrency payment processors — solely for the purpose of executing transactions;
• Identity verification providers: Identity and age verification data may be shared with third-party KYC service providers to meet our regulatory obligations;
• Game suppliers: Technical data such as session identifiers may be shared with licensed game studios and live casino providers who supply the games available on rsw77, for the purpose of game delivery and fair play integrity;
• Regulatory and law enforcement authorities: rsw77 may disclose personal data to competent regulatory bodies, law enforcement agencies, or courts where required by applicable law or where rsw77 is legally compelled to do so;
• Group entities: Where rsw77 operates within a corporate group structure, data may be shared with affiliated entities for internal compliance, risk management, and administrative purposes, subject to equivalent data protection standards.

All third parties with whom rsw77 shares personal data are required to handle that data in accordance with applicable data protection laws and rsw77's data processing standards.

Cookies & Tracking Technologies

rsw77 uses cookies and similar tracking technologies on the rsw77.net website for the following purposes:

• Strictly necessary cookies: Required for the platform to function correctly — including session management, login state persistence, and security features. These cannot be disabled without affecting platform functionality;
• Analytics cookies: Used to understand how Players interact with the rsw77 platform — including pages visited, session duration, and navigation paths — to inform product improvements. Analytics data is aggregated and anonymised where possible;
• Functional cookies: Used to remember Player preferences such as language settings and display options;
• Marketing cookies: Used to deliver relevant promotional content to Players who have consented to receive marketing communications. These may record your visit to rsw77.net for remarketing purposes.

Data Retention

rsw77 retains personal data for as long as necessary to fulfil the purposes described in this Privacy Policy and to comply with legal retention requirements. The following general retention principles apply:

• Account data is retained for the duration of your rsw77 Account and for a minimum period thereafter as required by applicable AML and gaming regulations;
• Transaction and gaming records are retained for a minimum of five years following the date of the transaction, in line with standard financial record-keeping requirements;
• KYC documentation is retained for the period specified by applicable regulatory requirements, which typically extends beyond Account closure;
• Communications data (support records, live chat logs) is retained for a reasonable period sufficient to resolve disputes and facilitate regulatory review;
• Marketing preference data is retained until you withdraw your consent or close your Account, whichever occurs first.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with rsw77's data disposal procedures.

Security Measures

rsw77 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or alteration. These include:

• SSL/TLS encryption for all data transmitted between your device and the rsw77 platform;
• Industry-standard hashing for stored passwords — rsw77 staff cannot access your actual password;
• Role-based access controls limiting internal staff access to personal data to those with a legitimate operational need;
• Regular security assessments and penetration testing of the rsw77 platform infrastructure;
• PCI-compliant payment processing — rsw77 does not store sensitive card data on its own servers.

Notwithstanding these measures, no internet transmission or electronic storage system is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, rsw77 will notify you and relevant authorities as required by applicable law.

Your Data Rights

Subject to applicable law, you hold the following rights in respect of your personal data held by rsw77:

• Right of access: You may request a copy of the personal data rsw77 holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to rsw77's legal retention obligations;
• Right to restriction: You may request that rsw77 restrict the processing of your personal data in certain circumstances;
• Right to data portability: You may request that rsw77 provide your personal data in a structured, machine-readable format for transfer to another service provider;
• Right to object: You may object to processing based on legitimate interests, including direct marketing;
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact rsw77 using the details in Section 12. rsw77 will respond to verified requests within a reasonable timeframe. rsw77 may need to verify your identity before processing a data rights request.

Children & Minors

rsw77 is strictly an adults-only platform. The Services are not directed at, and may not be used by, any person under the age of 21. rsw77 does not knowingly collect personal data from individuals under 21 years of age.

Where rsw77 discovers that personal data has been collected from a person under the age of 21, that data will be deleted immediately, the associated Account will be permanently closed, and any funds deposited will be handled in accordance with applicable regulatory requirements.

If you believe that a minor has registered an Account on rsw77, please contact the support team immediately so that the matter can be investigated and resolved without delay.

Changes to This Privacy Policy

rsw77 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered Players via email or a prominent notice on the rsw77 platform prior to taking effect.

The "Last updated" date at the top of this document will be revised upon any material change. Your continued use of the rsw77 platform following notification of any amendment constitutes your acknowledgement of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how rsw77 handles your personal data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by rsw77, please contact our data team: